Shipping policy

Shipping Policy

PrimeCart Solutions LLC

Thank you for shopping with PrimeCart Solutions LLC. We are committed to providing reliable and efficient shipping services for our customers throughout the United States.

Processing Time

All orders are processed within 1–3 business days after payment is successfully received. Orders are not processed or shipped on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed. Customers will be notified if there is a significant delay.

Shipping Areas

We currently ship to addresses within the United States only.

At this time, we do not offer international shipping.

Estimated Delivery Time

After your order has been processed and shipped, delivery typically takes:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping (if available): 1–3 business days

Delivery times are estimates and may vary depending on carrier operations, weather conditions, holidays, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery location, package weight, and selected shipping method.

From time to time, we may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Please allow up to 24 hours for tracking information to become active.

Lost, Delayed, or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us within 7 days of the delivery date.

We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

PrimeCart Solutions LLC is not responsible for delays or additional costs resulting from incorrect or incomplete addresses.

Contact Information

PrimeCart Solutions LLC

Email: support@studiouya.com

Phone: +1 (213) 281-2008

Address:

400 E Stonewall St

Charlotte, NC 28202-3625

United States

If you have any questions regarding shipping, please contact us and we will be happy to assist you.