Shipping policy
Shipping Policy
PrimeCart Solutions LLC
Thank you for shopping with PrimeCart Solutions LLC. We are committed to providing reliable and efficient shipping services for our customers throughout the United States.
Processing Time
All orders are processed within 1–3 business days after payment is successfully received. Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed. Customers will be notified if there is a significant delay.
Shipping Areas
We currently ship to addresses within the United States only.
At this time, we do not offer international shipping.
Estimated Delivery Time
After your order has been processed and shipped, delivery typically takes:
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Standard Shipping: 3–7 business days
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Expedited Shipping (if available): 1–3 business days
Delivery times are estimates and may vary depending on carrier operations, weather conditions, holidays, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery location, package weight, and selected shipping method.
From time to time, we may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Please allow up to 24 hours for tracking information to become active.
Lost, Delayed, or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact us within 7 days of the delivery date.
We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
PrimeCart Solutions LLC is not responsible for delays or additional costs resulting from incorrect or incomplete addresses.
Contact Information
PrimeCart Solutions LLC
Email: support@studiouya.com
Phone: +1 (213) 281-2008
Address:
400 E Stonewall St
Charlotte, NC 28202-3625
United States
If you have any questions regarding shipping, please contact us and we will be happy to assist you.